Shipping policy
Thank you for shopping with DriveNova.
We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- Delivery times may vary depending on your location, customs processing, weather conditions, or carrier delays.
Please note that delivery estimates are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number. Tracking information may take up to 48 hours to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact us at:
We will work with the shipping carrier to resolve the issue as quickly as possible.
Customs & Import Duties
For international orders, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
Contact
If you have any questions regarding shipping, please contact us:
DriveNova
Email: drivenovaofficial1@gmail.com